Privacy Policy

Information We Collect

• Contact details such as name, phone number, email address, and service address.
• Billing and account details needed to manage subscriptions and payments.
• Technical service information such as equipment identifiers, network status, speed tests, and support history.
• Website form submissions, coverage requests, and customer messages.

How We Use Information

SafeLink uses information to confirm coverage, install and maintain service, process billing, respond to support requests, send service notices, improve network reliability, and protect customers against misuse or security risks.

Information Sharing

We do not sell customer personal information. We may share limited information with trusted payment, installation, support, technology, or compliance partners when needed to deliver service or meet legal obligations.

Security

We use reasonable administrative, technical, and physical safeguards to protect customer information. No internet service or data system can be guaranteed completely secure, but we work to reduce risk and respond responsibly.

Customer Choices

You may contact SafeLink to update account information, request corrections, ask about retained information, or adjust optional communications where available.

Policy Updates

We may update this policy as services, systems, or privacy requirements change. The latest version will be posted on this page.